PPMS HelpDesk

Hours of Operation:

8:00 a.m. - 7:00 p.m. Eastern Time, Monday- Friday

Contact Us via:

• Phone (Toll free): 1-866-333-7472

• Email: ppmshelp@gsa.gov

If I have a problem and the help desk response is delayed, what can I do?

If something in PPMS is not working as expected:

• Clear your temporary cache and refresh (F5)

• If the issue remains:

  • Take a screenshot that captures your issue

  • Include relevant information (browser, what you were doing that triggered the error, etc.)

  • Email it to the help desk with ppms@gsa.gov cc'ed

If you need help using PPMS:

• Check out our on-demand YouTube training videos (1-5 min on specific functions)

• Look at the user guide and other training resources

• Take a live training class

• Contact your local GSA Area Property Officer